Política de envío

Thank you for shopping with ALIÉ LLC®. Below you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays) after payment is received. You will receive a confirmation email once your order has been shipped.

Please note: During high-volume periods (launches, sales, holidays), processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping rates and delivery times are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

United States: 3–7 business days
International: 7–14 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

International Shipping

We currently offer international shipping. Please note:

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
ALIÉ® is not responsible for delays caused by customs.

Incorrect Address

Please ensure your shipping address is correct at checkout. ALIÉ® is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at alie@alieoffical.com before your order ships.

Lost or Delayed Packages

ALIÉ® is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is delayed or lost in transit, please contact the carrier directly with your tracking number.